Support
Something not working, or a rule that does not look right? Write to me and say what happened.
Last updated 11 September 2026
It helps enormously if you can say which device you were on, what you were doing, and what you expected instead. If it was a rules question, the exact position — what was on the table and what you were holding — settles it faster than anything else.
Playing with friends is not finding the room
- Every device has to be on the same Wi-Fi network. They do not need internet, but they do need to be on the same network.
- The first time, iOS asks each device for permission to find things on the local network. If that was declined, the room will not appear: Settings → Durak → Local Network.
- Personal hotspots and some guest or workplace networks stop devices from seeing each other. A home Wi-Fi network works.
A game stopped
If somebody's phone locks or loses Wi-Fi mid-game, their seat is held. After a minute a computer plays it for them, and they get it back the moment they return — unless the room agreed to wait instead, in which case everybody waits. If the phone that started the room goes away, the game cannot continue: that phone is the one running it. Everybody is told so rather than being left looking at a table that has quietly stopped.
Turning things off
- Sounds, button sounds and haptics: Settings inside the app.
- Card movement: Settings inside the app, or the system's Reduce Motion.
- Reactions from other players: Settings inside the app.
The rules
The whole rule set the app plays by is in the app itself, under How to play, in all three languages. If the app and your table at home disagree, it is worth saying so — Durak is played slightly differently in different places, and the settings may already cover it.